Privacy & Cookie Policy

Last updated: August 13, 2026

At New York Soccer Shop, we respect your privacy and are committed to handling your personal information responsibly. This Privacy & Cookie Policy explains what information we collect, how we use and disclose it, and the choices available to you when you visit newyorksoccer.net or place an order with us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.
• Order information, including products purchased, order value, shipping method, and transaction history.
• Payment-related information processed by our payment providers. We do not directly store complete payment card numbers or card security codes.
• Account information, if you create or use a customer account.
• Device and usage information, such as your IP address, browser type, device type, pages viewed, referring website, and interactions with our store.
• Communications you send to our customer support team.

2. How We Use Personal Information

We may use personal information to:

• Process, fulfill, and deliver orders.
• Process payments and prevent fraudulent transactions.
• Provide order confirmations, shipping updates, and customer support.
• Manage returns, refunds, and order-related requests.
• Maintain and improve the security and performance of our website.
• Understand how customers use our store and improve our services.
• Send marketing communications where permitted or with your consent.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

3. How We Disclose Personal Information

We may disclose personal information to service providers that help us operate our business, including:

• E-commerce platform and website service providers.
• Payment processors and fraud-prevention providers.
• Warehouses, fulfillment partners, and shipping carriers.
• Customer service, analytics, advertising, and technology providers.
• Professional advisers and government authorities when required by law.

These providers may only receive the information reasonably necessary to perform their services, subject to their respective terms and privacy practices.

We do not sell personal information for monetary consideration. However, depending on the advertising, analytics, or tracking technologies used on our website, certain disclosures may be considered a “sale,” “sharing,” or use for targeted advertising under some privacy laws.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small data files stored on your browser or device when you visit a website.

We may use the following types of cookies:

• Essential cookies: Required for functions such as navigation, checkout, security, and shopping-cart management.
• Preference cookies: Remember settings such as language, region, or other choices.
• Analytics cookies: Help us understand website traffic, performance, and customer interactions.
• Advertising cookies: May be used to measure advertising performance or provide more relevant advertising, where permitted.

Essential cookies may be necessary for the website to operate. Where required by applicable law, non-essential cookies will be used only after you provide consent.

5. Managing Your Cookie Preferences

You can manage or delete cookies using your browser settings. Blocking certain cookies may affect the availability or performance of some website functions, including the shopping cart and checkout.

Where a cookie preference or consent tool is available on our website, you may also use that tool to accept, reject, or manage non-essential cookies.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, resolve disputes, prevent fraud, and comply with legal, tax, and accounting requirements.

Retention periods may vary depending on the type of information and the legal obligations that apply.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also have rights to restrict or object to certain processing, withdraw consent, receive a copy of your information, or opt out of certain advertising-related disclosures.

To submit a privacy request, email support@newyorksoccer.net. Please describe your request and provide sufficient information for us to identify the relevant records. We may need to verify your identity before completing a request.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

9. International Data Transfers

Our service providers may process or store information in countries other than the country where you live. Where required, we take reasonable steps to ensure that appropriate safeguards apply to international transfers.

10. Children’s Privacy

Our website is not intended for children who are not legally permitted to make online purchases. We do not knowingly collect personal information from children in violation of applicable law.

11. Changes to This Policy

We may update this policy periodically to reflect changes in our practices, services, or legal obligations. The revised version will be published on this page with an updated revision date.

12. Contact Us

If you have questions about this policy or wish to exercise a privacy right, please contact us:

• Email: support@newyorksoccer.net
• Address: 39th Avenue, Flushing, NY 11354, USA