Política de Privacidad del sitio web

Last updated: August 10, 2026

This Privacy Policy explains how New York Soccer Shop (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our online store, make a purchase, contact us, or otherwise use our services.

1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

• Contact information: Your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information: Products purchased, order status, delivery details, returns, refunds, and payment confirmation.
• Payment information: Payment details required to complete your purchase. Complete card information is generally processed by payment providers and is not stored directly by us.
• Account information: Information associated with your customer account, if you create one.
• Customer support information: Messages, order references, photographs, and other information you choose to send us.
• Device and usage information: Your IP address, browser type, device information, pages viewed, referral source, and interactions with our store.

2. How We Use Personal Information

We may use personal information to:

• Process payments and fulfill orders.
• Arrange shipping and delivery.
• Provide product customization when requested.
• Send order confirmations, shipping updates, and service-related communications.
• Manage returns, refunds, and customer support requests.
• Detect and prevent fraud, misuse, and security incidents.
• Maintain and improve our products, services, and online store.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

Where permitted by law, we may also use contact and usage information to send marketing communications or measure and improve our advertising.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message.

3. How We Disclose Personal Information

We may disclose personal information to service providers that help us operate our business, including:

• E-commerce hosting and technology providers.
• Payment processors and fraud-prevention providers.
• Warehouses, fulfillment partners, and shipping carriers.
• Customer service and communications providers.
• Analytics and advertising providers.
• Professional advisers and government authorities where required by law.

These providers may receive information only as reasonably necessary to perform their services, subject to their agreements with us and applicable law.

4. SHOPLINE

Our online store is powered by SHOPLINE. SHOPLINE may process customer information on our behalf to provide storefront, checkout, account, order-management, security, and related platform services.

You can learn more by reviewing SHOPLINE’s Privacy Policy.

5. Legal and Business Disclosures

We may also disclose personal information when reasonably necessary to:

• Comply with applicable laws, regulations, legal proceedings, or government requests.
• Protect our customers, business, property, or legal rights.
• Investigate fraud, misuse, or security incidents.
• Complete a business transaction, such as a merger, acquisition, restructuring, or sale of assets.

6. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate and improve our online store.

These technologies may include:

• Essential cookies: Required for navigation, security, shopping-cart functions, and checkout.
• Preference cookies: Remember your language, region, or other settings.
• Analytics cookies: Help us understand website traffic and how customers interact with our store.
• Advertising cookies: May help measure advertising performance or provide more relevant advertising where permitted.

You can manage cookies through your browser settings and, where available, through the consent controls displayed on our store. Blocking certain cookies may affect website functionality.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy. These purposes may include:

• Completing transactions and providing customer service.
• Maintaining business, tax, and accounting records.
• Resolving disputes and enforcing agreements.
• Preventing fraud and maintaining security.
• Complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the legal requirements that apply.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

9. International Processing

Our service providers may process or store personal information in countries other than the country where you live. Where required by applicable law, appropriate safeguards may be used for international transfers.

10. Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a copy of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing or advertising activities.

These rights may be subject to legal limitations or exceptions. To submit a privacy request, contact us using the information below. We may need to verify your identity before completing your request.

11. Children’s Privacy

Our online store is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter.

12. Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own privacy policies, and we are not responsible for their content, security, or privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

When we revise this policy, we will update the “Last updated” date displayed at the top of the page.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:

• Email: support@newyorksoccer.net
• Business name: New York Soccer Shop

Please do not send passwords, complete payment-card numbers, card security codes, or other sensitive payment information by email.