Política de envío

1. Standard Shipping

  • Order Processing Time: Orders will be processed within 2–4 business days.
  • Delivery Time: Estimated delivery time is 15–25 business days.
  • Cost: Standard shipping is free.

2. Express Shipping

  • Order Processing Time: Orders will be processed within 2–4 business days.
  • Delivery Time: Estimated delivery time is 10–15 business days.
  • Cost: Express shipping costs $20.00 USD.

3. Order Fulfillment

  • Processing Time: Our warehouse requires 2–4 business days to process your order after payment is made. You will receive a notification once your order has been shipped.

4. Resolving Package Issues

  • Lost or Delayed Packages: If the shipment has not been delivered, or if the tracking information indicates it has been delivered but you have not received it, please contact our customer service department within 45 days of placing your order for verification.
  • Other Issues: For any other problems related to the order, product, or logistics, please contact us within 30 days of the order date.

5. Package Guarantee

  • Guarantee: New York Soccer Shop guarantees that every customer will receive their package. In case of delay, loss, or seizure of the package, please contact our customer service department to send a replacement.

Contact Information If you have any questions or concerns regarding shipping and logistics, please contact us:

Last Updated: August 28, 2024